Terms of Service
Last updated 16 October 2026
These terms cover Stainback Build — the website at build.stainbackconstruction.com and the Stainback Build mobile app. They are an agreement between Stainback Construction (“we”, “us”) and you.
By signing in you accept them. If you do not, do not sign in; tell the office and we will close the account.
Who may use it
Stainback Build is invitation only. There is no public sign-up: a builder creates your account and sends you a link. You must be 16 or older and able to enter into an agreement.
Your account is yours alone. Do not share your password, and do not pass your invitation or a password reset link to anybody else — a reset link lets whoever holds it set your password and sign in as you. Tell us at once if you think someone else has your access.
What you see depends on who you are
Access is decided by the builder and enforced on our servers, not in the app. An owner, administrator or project manager sees the workspace. Field crew see live projects. A subcontractor sees only the properties they have been added to, and never internal notes or financial information. A client sees their own build.
Being able to reach a project does not make its contents yours to redistribute. Plans, specifications, photographs and pricing you see because of your role stay confidential to the project.
Who owns what
Your builder’s business records belong to your builder. The projects, schedules, documents, photographs, logs, messages and selections entered into a workspace are the builder’s, not ours and not the individual contributor’s. We hold them to run the service.
What you upload stays yours, and by uploading it you give us permission to store, process and show it to the people the builder has given access — that is simply what the software does with it. You confirm you have the right to upload what you upload.
The software itself, its design and its name remain ours.
What you must not do
- Upload anything unlawful, objectionable, abusive or obscene, or anything you have no right to share.
- Upload malware, or files disguised as something they are not.
- Try to reach projects, workspaces or records you have not been given.
- Probe, scan or interfere with the service, or attempt to get around how access is enforced.
- Use automated means to copy the contents of a workspace wholesale.
- Use the service to harass anybody, or to store personal data about people with no connection to the build.
There is no tolerance for objectionable content or abusive behaviour. The builder who runs a workspace may remove any content in it and may switch off or remove anybody in it, at any time and without notice. We may do the same, and may suspend or close an account that breaks these rules.
If you see a message or task update that should not be there, press and hold it in the app and choose Report: it disappears for you at once, and the office reviews every report within 24 hours and removes what breaks these rules. You can also block a person, which hides everything they write from you. Or write to us at the address below and we will act.
Availability
We work to keep the service running and we watch it continuously, but we do not promise any particular uptime. It may be unavailable for maintenance, for a fault, or because something it depends on has failed. Do not rely on it as the only record of anything you cannot afford to lose — keep your own copies of contracts and drawings that matter.
Features change. We may add, alter or remove them. If something material is going away we will say so in the product before it does.
Closing an account
You can delete your own account in the app under Account, or by writing to us. Your name, email address and password are erased and every device is signed out.
Work you authored stays on the job, attributed to “Former team member”. A daily record belongs to the build rather than to the person who typed it, and removing it would erase the project’s history along with your account. If you need something you wrote removed as well, ask and we will.
A builder may end their use of the service at any time and ask for their records to be exported or deleted.
Charges
Stainback Build is provided to Stainback Construction’s own team, subcontractors and clients at no charge to those people. If paid plans are introduced, the terms and prices will be set out before anyone is asked to pay, and nothing you already have will start costing money without notice.
Liability
The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, for lost profit, or for construction delays, cost overruns or decisions made on the basis of information in the software. Schedules and selections are a record of intent, not a warranty of what will happen on site.
Nothing here limits liability that cannot lawfully be limited.
The mobile app
The app is licensed, not sold, for use on devices you own or control. It is licensed under Apple’s standard Licensed Application End User License Agreement except where these terms say otherwise, and Apple is not responsible for the app or for support of it. Apple is a third-party beneficiary of these terms and may enforce them.
Changes
If these terms change we will update the date at the top. Anything that materially changes your rights will be notified in the product before it takes effect.
Law
These terms are governed by the laws of the State of Texas, and the courts of Dallas County, Texas have jurisdiction.
Contact
Stainback Construction
Dallas, Texas
info@stainbackconstruction.com